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Support (Pro license holders)
Priority email response within 1 business day, Mon-Fri.
Free tier support
Community-supported on the WordPress.org plugin forum. Other users + maintainers reply, no SLA.
Sales ยท Enterprise ยท Custom
Unlimited sites, SSO, SLA, on-prem deployment, dedicated onboarding.
Bug reports
Include: WordPress version, PHP version, active theme, exact steps to reproduce, screenshot if visual.
Security disclosure
Found a vulnerability? Email us privately. We respond within 24h, fix within 7 days for criticals. Hall of Fame credit for verified reports.
Press & partnerships
Journalists, podcasters, analysts, accessibility consultants โ we like hearing from you.
Free general-purpose form
For everything else (refunds, billing, feedback, “is this the right product for me”):
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